At The Snowmansion, our highest priority is the health and well-being of our guests and staff. We have enhanced our cleaning protocols and are working with travel partners and health officials to closely monitor the situation. We remain committed to providing our guests with healthy and remarkable travel experiences.

Book with Confidence

Concerned about traveling? We understand, and have implemented a special policy that allows you to cancel up to 7 days before your trip for a full refund.

Whether you’ve already booked or are planning a trip now, let us take away your worry with an extra-flexible temporary cancellation option. As long as you cancel at least 7 days before your visit, we’ll provide you with a full refund.

To learn more, please reach out to our team and we’ll make sure you have all the information you need.

 

Visit with Confidence

Safety First is our core value, and above everything, our highest priority is the health and well-being of our guests and staff. Here’s what we are doing to make our experiences safe. 

  • Social distancing: Like any great host, we want you to feel comfortable, so we’ve adapted the way we operate to make sure our guests have space from each other.
  • Extreme cleaning & sanitation: All guest and staff spaces have undergone deep cleaning with cleaning agents approved by the CDC, and will continue to be cleaned constantly.
  • Encouraging Safe Practices Hand sanitizer stations, staff travel restrictions and safety signage are just a few of the things that we have implemented to remind guests and staff to do their part in keeping each other safe.
  • Stay informed: We are in constant communication with community and government agencies and continue to follow all recommendations as new information is available. Here are some simple things you can do to increase your own safety—as well as those around you.
    • Follow the experts: We recommend you stick with a few trust-worthy sources of information for the latest news and travel advice.
    • Monitor your health: Keep an eye out for symptoms like a dry cough, trouble breathing and an elevated body temperature. If you feel symptomatic, self-isolate and contact your local health authority.
    • Clean your hands: Frequent and thorough handwashing for at least 20 seconds. Keep from spreading germs and is also deemed a particularly important way to avoid Coronavirus (COVID-19). If there is no handwashing and soap available, use hand sanitizer.
    • Avoid touching your face: Avoid touching your eyes, mouth and nose, and clean your hands immediately after. That’s an easy way to keep germs from getting in to your system.
    • Cough smartly and gently: Common sense coughing etiquette can really help here as well—cough into your elbow.
    • Prioritize your wellness: Drink lots of water, get plenty of sleep, eat healthy and try to spend time outside—these are good rules for now and always when you’re travelling.

 

March 15, 2020

The SnowMansion staff pays very close attention to cleanliness and sanitation. And most importantly, we continue training about sanitation of high touch areas preventative measures for spreading germs, and are given the resources and time to keep themselves and our guests healthy.

The SnowMansion encourages everyone to play their part in reducing the spread of respiratory viruses and following these steps will help:

• Stay home when you are sick and limit close contact with other people except for the medical care that you need. The SnowMansion is now giving credit for a future stay for reservations cancelled because of the Coronavirus.  Please call Amu at 575-770-2938 or email at snowmansion@gmail.com to cancel your reservation.  We will look forward to lodging you when you have no fever, cough, shortness of breath, chills, aches and pains and other flue like symptoms.

For guests here at the SnowMansion:

• Greeting other guests cordially is a great courtesy, but  shaking hands is not recommended.  Please use an alternative greeting like bumping elbows, bumping feet or winking.  
• Cover your cough and sneezes with a paper towel or your elbow to reduce the spread of infectious droplets and wash your hands frequently with soap and water for at least 20 seconds or clean your hands with an alcohol-based hand sanitizer that contains 60% to 95% alcohol. Paper towels are in every room and throughout the common areas for this purpose.
• We will sanitize “high touch” surfaces in the common areas every two hours from 4pm to 10pm.  
• Please wash your hands with soap and water or use alcohol-based hand sanitizer that contains 60% to 95% alcohol and dry hands with a paper towel before and after touching all objects in the common areas.  
• If you have a fever, cough or shortness of breath, please stay out of crowded areas, keep a 6 foot distance from other people if you are coughing or sneezing and wash your hands frequently when you are in places where there may be other people and avoid touching your eyes, nose, and mouth and shared objects with unwashed hands.

We are watching the rapidly evolving COVID-19 situation via the New Mexico Department of Health. In light of this, we are amending our current cancellation policy from no refunds to Credit For a Future Stay, that you can use or transfer to someone else for the period of a full year.  

To re-book, please either email snowmansion@gmail.com or call 575-770-2938. Please have your reservation name and confirmation number available. 

March 13, 2020

The SnowMansion is aware of New Mexico Governor Lujan Grisham’s decision regarding the emergency declaration. We have already implemented steps to ensure the health and safety of our staff and our guests.  We are monitoring the situation on an hourly basis, and at this time no closures or changes are planned. As always, we are encouraging everyday preventative measures to help stop the spread of germs, as is typical during flu and cold season.

The SnowMansion staff pays very close attention to cleanliness and sanitation. And most importantly, we continue training about sanitation of high touch areas preventative measures for spreading germs, and are given the resources and time to keep themselves and our guests healthy.

The SnowMansion encourages everyone to play their part in reducing the spread of respiratory viruses and following these steps will help:

• Stay home when you are sick and limit close contact with other people except for the medical care that you need. The SnowMansion is now giving credit for a future stay for reservations cancelled because of the Coronavirus.  Please call Amu at 575-770-2938 or email at snowmansion@gmail.com to cancel your reservation.  We will look forward to lodging you when you have no fever, cough, shortness of breath, chills, aches and pains and other flue like symptoms.

For guests here at the SnowMansion:

• Greeting other guests cordially is a great courtesy, but  shaking hands is not recommended.  Please use an alternative greeting like bumping elbows, bumping feet or winking.  
• Cover your cough and sneezes with a paper towel or your elbow to reduce the spread of infectious droplets and wash your hands frequently with soap and water for at least 20 seconds or clean your hands with an alcohol-based hand sanitizer that contains 60% to 95% alcohol. Paper towels are in every room and throughout the common areas for this purpose.
• We will sanitize “high touch” surfaces in the common areas every two hours from 4pm to 10pm.  
• Please wash your hands with soap and water or use alcohol-based hand sanitizer that contains 60% to 95% alcohol and dry hands with a paper towel before and after touching all objects in the common areas.  
• If you have a fever, cough or shortness of breath, please stay out of crowded areas, keep a 6 foot distance from other people if you are coughing or sneezing and wash your hands frequently when you are in places where there may be other people and avoid touching your eyes, nose, and mouth and shared objects with unwashed hands.

We are watching the rapidly evolving COVID-19 situation via the New Mexico Department of Health. In light of this, we are amending our current cancellation policy from no refunds to Credit For a Future Stay, that you can use or transfer to someone else for the period of a full year.  

To re-book, please either email snowmansion@gmail.com or call 575-770-2938. Please have your reservation name and confirmation number available.